Data Protection

General information

This privacy policy contains detailed information about what happens to your personal data when you visit our website skyline-cruises.de.

Personal data is any data that can be used to identify you personally. When processing your data, we adhere strictly to the statutory provisions, in particular the General Data Protection Regulation ("GDPR"), and attach great importance to ensuring that your visit to our website is absolutely secure.

Responsible body

The party responsible under data protection law for the collection and processing of personal data on this website is

First name, last name: Sandro Popovic

Street, house number: Heinrich-Gebhard-Str. 12 Postal code, city: 61239 Ober-Mörlen

Country: Germany

E-mail: skyline.cruises.frankfurt@gmail.com

hone: +49 (0) 1523 1969 023

Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your end device.

Cookies cannot execute programs or transmit viruses to your computer system.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, refuse the acceptance of cookies for certain

You can disable cookies in all cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

§ 1

Web analysis tools and advertising

1.1 Google Analytics

Our website uses the web analysis service Google Analytics. The provider is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of our website to be analyzed. The information generated by cookies about your use of our website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser will not be merged with other Google data.

The legal basis for the processing of your data is the consent you have given via the cookie consent tool in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.

a) Order processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

b) Storage duration

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de

c) Objection to data collection

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on available under the following link to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=de. If you delete the cookies on your computer, you must set the opt-out cookie again.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Further information on data protection can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de

Social media

1.1 Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website ("Facebook"). You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/? locale=en_DE.

We prevent the unconscious and unwanted collection and transmission of personal data to Facebook by means of a so-called 2-click solution. To activate the plugin, the user must click on the button. Only this click triggers the collection of personal information and its transfer to the service provider. We would like to point out that, as the operator of the website, we have no knowledge of the content of the transmitted data or its use by Facebook.

Information about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, can be found in Facebook's privacy policy at: https://de- de.facebook.com/privacy/explanation.

1.2 Instagram plugin

Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of

marked with an "Instagram camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing- instagram-badges

We prevent the unconscious and unwanted collection and transfer of personal data to the service provider by means of a 2-click solution. To activate the social plugin, the user must click on the button. Only this click triggers the collection of personal information and its transfer to the service provider. We would like to point out that, as the operator of the website, we have no knowledge of the content of the transmitted data or its use by Instagram.

For information on the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights in this regard and setting options to protect your privacy, please refer to Instagram's privacy policy at: https://instagram.com/about/legal/privacy/.

Google Maps

Our website uses the Google Maps map service provided by Google via an API (Application Programming Interface).

To ensure data protection on our website, Google Maps is deactivated when you enter our website for the first time. A direct connection to Google's servers is only established when you activate Google Maps yourself (consent in accordance with Art. 6 para. 1 lit. a GDPR). This prevents your data from being transmitted to Google the first time you visit our website.

After activation, Google Maps will save your IP address. This is then usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer after Google Maps has been activated.

You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

If you have expressly consented, we will regularly send our newsletter to your e-mail address. To receive our newsletter, you must provide us with your e-mail address and then verify it.

Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time. To withdraw your consent, simply send us an informal email or unsubscribe via the "Unsubscribe" link in the newsletter. The

The legality of the data processing operations already carried out remains unaffected by the revocation.

Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

Contact form

If you contact us by e-mail or via a contact form, the data transmitted, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions - in particular retention periods - remain unaffected.

Online payments

If you order goods or services in our online store, it is necessary for the fulfillment of the contract that you provide your personal data, which are necessary for the processing of your order. The mandatory information required for contract processing is marked separately.

Depending on the selected payment method, the data required for payment processing will be forwarded to the relevant payment service providers. The processing of your data takes place on the legal basis of Art. 6 para. 1 sentence 1 lit. b) GDPR.

1.1 American Express

We use American Express on our website. The service provider is the American Express Company. American Express Europe S.A., Avenida Partenón 12-14, 28042, Madrid, Spain, is responsible for the European region.

Data processing is essentially carried out by American Express. This may result in data not being processed and stored anonymously.

Furthermore, US government authorities may have access to individual data. It is also possible that this data may be combined with data from possible

other American Express services with which you have a user account.

You can find out more about the data processed through the use of American Express in the Privacy Policy at https://www.americanexpress.com/de/legal/online- datenschutzerklarung.html.

1.2 Apple Pay

We use Apple Pay, a service for online payment methods, on our website. The service provider is the American company Apple Inc, Infinite Loop, Cupertino, CA 95014, USA.

Data processing is essentially carried out by Apple Pay. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It is also possible that this data may be linked to data from other Apple services with which you have a user account.

You can find out more about the data processed through the use of Apple Pay in the privacy policy at https://www.apple.com/legal/privacy/de-ww/.

1.3 Google Pay

We use the online payment provider Google Pay on our website. The service provider is the American company Google Inc. For the European region, the company Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland is responsible for all Google services.

Data processing is essentially carried out by Google Pay. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It is also possible that this data may be linked to data from other Google services with which you have a user account.

You can find out more about the data processed through the use of Google Pay in the privacy policy at https://policies.google.com/privacy.

1.4 Mastercard

We use the payment service provider Mastercard on our website. The service provider is the American company Mastercard Inc. Mastercard Europe SA, Chaussée de Tervuren 198A, B- 1410 Waterloo, Belgium is responsible for the European region.

Data processing is essentially carried out by Mastercard. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It is also possible that this data may be linked to data from other Mastercard services with which you have a user account.

You can find out more about the data that is processed through the use of Mastercard in the privacy policy at https://www.mastercard.de/de-de/datenschutz.html.

1.5 PayPal

We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. The company PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg is responsible for the European area.

Data processing is essentially carried out by PayPal. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It is also possible that this data may be linked to data from other PayPal services with which you have a user account.

You can find out more about the data that is processed through the use of PayPal in the Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

1.6 Instant bank transfer

Our website enables payment via "Sofortüberweisung". The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.

When paying by "Sofortüberweisung", your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance and carries out the transfer. This is followed by an immediate transaction confirmation. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. The personal data includes your first and last name, address, telephone number(s), e-mail address, IP address and any other data required for payment processing.

This data transfer is necessary in order to establish your identity beyond doubt and to prevent attempts at fraud.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can withdraw your consent at any time. Data processing operations carried out in the past remain effective in the event of a revocation.

You can find details on payment with Sofortüberweisung at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

1.7 Visa

We offer Visa payments on our website. The service provider is the American company Visa Inc. Visa Europe Services Inc, 1 Sheldon Square, London W2 6TT, United Kingdom, is responsible for the European region.

Data processing is essentially carried out by Visa. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It is also possible that this data may be linked to data from other Visa services with which you have a user account.

You can find out more about the data processed through the use of Visa in the privacy policy at https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

Data use and disclosure

We will not sell or otherwise market the personal data that you provide to us, e.g. when placing an order or by e-mail (e.g. your name and address or e-mail address), to third parties. Your personal data will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.

Data that is automatically collected when you visit our website is only used for the aforementioned purposes. The data will not be used for any other purpose.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.

SSL or TLS encryption

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. An encrypted connection

can be recognized by the fact that the address line of the browser changes from "http://" to

"https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

§ 2

Storage duration

Personal data provided to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as

If retention periods under commercial and tax law must be observed, the storage period for certain data can be up to 10 years.

§ 3

Rights of data subjects

As the data subject, you have the following rights vis-à-vis the controller with regard to the personal data concerning you in accordance with the statutory provisions:

3.1 Right of withdrawal

Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to withdraw your consent to the processing of data at any time with effect for the future in accordance with Art. 7 (3) GDPR. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The storage of data for billing and accounting purposes remains unaffected by a revocation.

3.2 Right to information

In accordance with Art. 15 GDPR, you have the right to request confirmation from us as to whether we are processing personal data concerning you. If such processing is taking place, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority,

the origin of your data, if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees in accordance with Art. 46 GDPR when your data is transferred to third countries.

3.3 Right to rectification

In accordance with Art. 16 GDPR, you have the right to request the immediate correction of incorrect personal data concerning you and/or the completion of your incomplete data at any time.

3.4 Right to erasure

You have the right to request the deletion of your personal data in accordance with Art. 17 GDPR if one of the following reasons applies:

Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.

You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.

The personal data was processed unlawfully.

The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member State to which we are subject.

The personal data was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

However, this right does not apply if the processing is necessary:

to exercise the right to freedom of expression and information;

for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;

for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;

for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right of the data subject is likely to render impossible or seriously impair the achievement of the objectives of that processing, or

for the assertion, exercise or defense of legal claims.

If we have made your personal data public and we are obliged to delete it in accordance with the above, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as the data subject, have requested them to delete all links to your personal data or copies or replications of this personal data.

3.5 Right to restriction of processing

You have the right to request the restriction of processing (blocking) of your personal data in accordance with Art. 18 GDPR. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases

a) If you dispute the accuracy of your personal data stored by us, we generally need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the review.

b) If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.

c) If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

d) If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

3.6 Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. In accordance with Art. 19 GDPR, you have the right to be informed about these recipients upon request.

3.7 Right not to be subject to a decision based solely on automated processing, including profiling

In accordance with Art. 22 GDPR, you have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you.

This does not apply if the decision

a) is necessary for the conclusion or performance of a contract between you and us,

b) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or

c) with your express consent.

However, the decisions in the cases referred to in (a) to (c) may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or lit. g applies and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.

In the cases referred to in (a) and (c), we will take reasonable steps to safeguard your rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express your point of view and to contest the decision.

3.8 Right to data portability

If the processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and is carried out by automated means, you have the right, pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit this data to another controller or to request the transfer to another controller, insofar as this is technically feasible.

3.9 Right of objection

Insofar as we base the processing of your personal data on the balancing of interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

Notwithstanding Directive 2002/58/EC, you have the option of exercising your right to object in connection with the use of information society services by means of automated procedures using technical specifications.

3.10 Right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 GDPR

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

The supervisory authority responsible for us is

The Hessian Commissioner for Data Protection and Freedom of Information P.O. Box 31 63

65021 Wiesbaden

Gustav-Stresemann-Ring 1

65189 Wiesbaden

Phone: 06 11/140 80

E-mail: poststelle@datenschutz.hessen.de

Internet: https://www.datenschutz.hessen.de

Validity and amendment of this privacy policy

This privacy policy is valid from February 23, 2024. We reserve the right to amend this privacy policy at any time in compliance with the applicable data protection regulations. This may be necessary, for example, to comply with new legal provisions or to take account of changes to our website or new services on our website. The version available at the time of your visit applies.

If this Privacy Policy is amended, we intend to post changes to our Privacy Policy on this page so that you are fully aware of what personal information we collect, how we process it and under what circumstances it may be disclosed.